Pre-order Policy
π Pink Aura Beauty Supply β Pre-Order Policy
Thank you for shopping with Pink Aura Beauty Supply. Some of our items are offered as pre-orders, meaning they are not in stock at the time of purchase and are made or sourced specifically for you.
β¨ What is a Pre-Order?
A pre-order allows you to secure your item before it becomes available. This guarantees your purchase from limited drops and exclusive collections.
π¦ Processing & Shipping Times
- Pre-order items require additional processing time before shipping.
- Estimated processing time will be clearly listed on each product page.
- Once your item is ready, you will receive a shipping confirmation email with tracking information.
π Please note: Shipping timeframes begin after the pre-order processing period is complete.
ποΈ Orders Containing Pre-Order Items
If your order includes both in-stock and pre-order items:
- Your order may be held and shipped together once all items are available, or
- Items may ship separately at our discretion.
β³ Delays
While we strive to meet all estimated timelines, delays may occur due to production, shipping carriers, or supplier issues.
If there are significant delays, we will notify you via email.
π³ Cancellations & Refunds
- All pre-order purchases are final sale once your order is placed.
- We do not guarantee cancellations or changes after checkout.
- Refunds will only be issued in cases where we are unable to fulfill your order.
π¬ Address Accuracy
Please ensure your shipping address is correct at checkout. Pink Aura Beauty Supply is not responsible for orders shipped to incorrect addresses provided by the customer.
π Questions
If you have any questions about your pre-order, please contact us at sales@pinkaurasupply.com. Weβre happy to help!